Privacy Policy

Effective Date: September 30, 2026

This Privacy Policy ("Policy") explains how Mozetha Logistics ("Company," "we," "our," or "us") collects, uses, discloses, and protects the personal information of users ("you," "your," or "user") who access our website or use any related truck dispatching services ("Services"). This Policy applies to all users of our website and Services.

By accessing this website or using our Services, you agree to the practices described in this Policy. If you do not agree with any part of this Policy, you must discontinue use of the website and Services immediately.

You are also encouraged to review our Terms & Conditions, available at https://mozethalogistics.com/terms, which govern your use of the website and set forth additional terms related to our Services. "We," "our," or "us" refers to Mozetha Logistics and any affiliated entities. "You," "your," or "user" refers to any individual or business accessing our site or Services.

1. Information We Collect

We may collect personal and business information from you, including but not limited to:

Name

Phone number

Email address

Company name

DOT and MC numbers

Billing information

Business address

Dispatching and operational preferences

Additional data may include location details and any information you voluntarily provide through forms, surveys, phone calls, emails, consultations, or other interactions with our business.

We may also collect information about your interactions with our website, including IP address, browser type, device information, general location (such as city and state), page visits, and usage data for analytics, security, and support purposes.

2. Methods of Collection

We collect information directly from you when you:

Complete forms on our website

Request information about our Services

Participate in surveys or questionnaires

Schedule consultations or discovery calls

Communicate with us by phone, email, or SMS

Use our dispatching and related business services

Information may also be collected through integrated technology platforms and service providers used to support our business operations.

Data is collected only with your knowledge and for the purposes described in this Privacy Policy.

3. Use of Information

We use the information we collect to provide, operate, maintain, and improve our dispatching Services.

This includes:

Facilitating load matching and dispatching services

Communicating with brokers, carriers, and customers

Sending service updates and notifications

Confirming appointments and consultations

Generating invoices and processing payments

Providing customer support

Monitoring and improving service performance

Complying with legal and regulatory obligations

Sending promotional or marketing communications when you have opted in

Your information may also be used for internal reporting, analytics, and operational improvements. We do not sell your personal information.

4. Communication and SMS Messaging

By providing your phone number to Mozetha Logistics, you consent to receive text messages (SMS) from us. These communications may be sent manually or through automated systems and may include:

Appointment reminders

Service-related updates

Dispatch notifications

Customer support communications

Promotional and marketing messages

Message frequency may vary. Message and data rates may apply according to your mobile carrier's plan.

You may opt out of marketing text messages at any time by replying "STOP." For assistance, reply "HELP" or contact us using the information below:

Email: [email protected]
Phone: 213-877-3449

We will only send SMS communications to individuals who have expressly consented through a website form, intake questionnaire, business agreement, or direct communication.

Consent to receive SMS messages is not a condition of purchasing any product or service.

5. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests

In all cases, we strive to process information fairly, lawfully, and in a manner that respects your privacy rights.

6. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties that assist in delivering our Services, including:

Freight brokers

Factoring companies

Insurance providers

Payment processing providers

Technology and software service providers

Customer relationship management platforms

Business support vendors

These third parties are permitted to access information only as necessary to perform services on our behalf and are expected to protect your information in accordance with applicable privacy and security standards.

We may also disclose information when required by law, court order, regulatory authority, or to protect our legal rights.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to:

Improve website functionality

Analyze website traffic and performance

Personalize user experiences

Support marketing and advertising efforts

These technologies may collect information such as:

IP address

Browser type

Device identifiers

Pages visited

Referral sources

Session activity

Most web browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect certain website features and functionality.

8. Data Security and Storage

We implement commercially reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, loss, misuse, or alteration.

Information may be stored using secure third-party systems that support our business operations. Access to personal information is limited to authorized personnel, contractors, and service providers with a legitimate business need to access it.

While we strive to protect your information, no system can guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide our Services

Fulfill contractual obligations

Resolve disputes

Enforce agreements

Comply with legal and regulatory requirements

When information is no longer required, it is securely deleted, anonymized, or destroyed according to industry practices.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we maintain about you

Correct inaccurate or incomplete information

Request deletion of your information

Withdraw consent where processing is based on consent

Restrict or object to certain processing activities

Opt out of marketing communications

To exercise these rights, please contact us at:

Email: [email protected]
Phone: 213-877-3449

We will respond to requests in accordance with applicable legal requirements.

11. Children's Privacy

Our website and Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a person under the age of 18 without appropriate authorization, we will take reasonable steps to delete that information.

12. Changes to This Policy

We reserve the right to modify or update this Privacy Policy at any time.

Changes will be posted on this page with an updated Effective Date. If significant changes are made regarding how we collect, use, or disclose personal information, we may provide additional notice through email or a prominent notice on our website.

Continued use of our website or Services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:

Mozetha Logistics
Redondo Beach, CA 90278

Website: https://mozethalogistics.com
Email: [email protected]
Phone: 213-877-3449